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Your Browser Does not Support HTML5 Video: 5 Quick Fixes

  • Is HTML5 supported by all browsers? The error your browser does not support HTML5 video should answer that quickly.
  • From cookies to extensions, there are many reasons for which your browser doesn't support HTML5 video.
  • If your browser displays the SSL HTML5 video / HTML5: video file not found error, the media sources might be disabled.
  • Changing the video link from a watch to an embed setting can also help eliminate the HTML5 video not properly encoded issue.
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Many Windows 10 users reported encountering an issue while trying to play HTML5 videos in their browser.

The error message Your browser does not currently recognize any of the video formats available interrupts the videos from loading.

The culprit behind this inconvenience is usually Adobe Flash Player. As the internet browsers often use Adobe Flash to run HTML5 videos, a check on the Flash Player’s activity is recommended.

Here’s how one user described the issue on Microsoft Answers forum:

When I try to play HTML5 videos in IE9, I get the message that Your browser does not support HTML5 video.
NONE of the videos are supported as the video frames give messages that state:
Your browser cannot play H.264 high profile content with the HTML5 video element.
How can I fix this?

We managed to come up with a series of solutions to help you run HTML5 videos in your Internet browser.

How do I get my browser to support HTML5?

1. Install/update Adobe Flash Player

  • Press the Start button and open the Control Panel.
  • Expand the View By drop-down box and select Large Icons.

  • Click Flash Player.
  • Select the Updates tab and click Check now.
    updates check now your browser does not support html5 video
  • Click the Player Download Center link and choose Install
  • Open the downloaded Flash Player installation file.
  • Follow the steps required for the install and restart your browser.
  • 2. Disable add-ons

  • Click the Three dots icon in the top right corner.
  • Select More tools and choose Extensions.

  • Find the extension that you want to block.
  • Click the toggle switch next to it. If it turns gray, it means that you disabled it.
  • 3. Use a different browser

    If you’re having this problem with your browser, perhaps you should consider switching to a new one.

    Opera is heavily focused on user privacy and security, and it offers the same customization options and extensions as Chrome.

    Unlike Chrome, this browser is a lot faster, and you won’t have any issues with HTML5 videos while using it. Opera comes with various built-in packages, enhanced resource consumption, and great design.

    Moreover, Opera comes with a built-in adblocker so that you can navigate the internet without distractions.

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    4. Add plugins to support your browser

  • Download the Windows Media Player plugin.
  • Install the plugin.
  • Restart your browser and then try loadingHTML5 videos.
  • 5. Modify the video link

  • Change watch?=v with embed/ in the link tab.
  • For example:
    • https://www.youtube.com/watch?v=
      to
    • https://www.youtube.com/embed/
  • We hope that our solutions have proven to be useful when it comes to fixing the Your browser does not support HTML5 video issues. Leave a comment in the section below if it worked for you.

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    Patria Henriques

    Update: 2024-06-10