here is how to fix it
- Microsoft Edge is a fantastic browser, but even it isn't safe from hijacking.
- The article below will showcase some of the things that you can do if your Edge browser has been hijacked.
- To learn more about using this browser, visit our dedicated Edge Hub.
- If you want to know how to remove malware, visit our Malware Removal section.

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Windows 10 brought us a new browser called Microsoft Edge and for the most part, users are quite pleased with it. Unfortunately, some users reported that Microsoft Edge has been hijacked by a malicious website.
While this might seem like a major security problem, in fact, it’s quite easy to fix. Usually, when Microsoft Edge is hijacked, you’ll see the same page every time you open Edge.
That page usually comes with an error message that asks you to call a certain number in order to fix the security problem. This is just a scam — your computer isn’t infected by a virus or malware despite what the error message says.
This message appears because you’re stuck on a scam website but you can easily fix this problem by following one of our solutions.
The solutions listed below will also help you if you are experiencing any of these issues:
- Microsoft Edge hijacked
- Edge browser hijacked
- Microsoft Edge homepage hijacked
- Edge hijacked
- Hijack.edge.dom storage
We strongly recommend securing your browser from the start with a full-dedicated VPN tool.
Get now Private Internet Access, for enhanced security. It protects your PC from attacks while browsing, masks your IP address and blocks all unwanted access.
Quick Tip:
Hijacked software can be quite tricky to recover and fix. That is why we are recommending that you try Opera before going through the entire troubleshooting process.
The reason we recommend Opera is because it is very similar to Edge, as they both share the same Chromium engine, and because Opera is also very secure compared to other browsers.
This is thanks to the extremely efficient built-in VPN, and the built-in ad-blocker. So not only will you be able to surf the Internet again, but you will be able to do it without worrying about adware or spyware.

Opera
An excellent web browser that offers many useful tools, including the ability to save and print your web pages.
How do I fix an Edge browser that has been hijacked?
1. Turn on Airplane mode
If Microsoft Edge is hijacked, try turning on Airplane mode. To turn airplane mode on, click the network icon in the Taskbar and choose Airplane mode from the menu.
Once Airplane mode is enabled, open Microsoft Edge and close the tab. Close Microsoft Edge, turn off Airplane mode and everything should be back to normal.
2. Turn off your internet connection



To fix the problem with hijacked Microsoft Edge, you can also just turn your internet connection off. After you’ve disabled your internet connection, open Edge and close that website.
Once you’re done, turn on your internet connection and the problem should be fixed. In addition to closing that tab, a few users recommend changing your start page.
3. Quickly open a new tab
In order to fix this problem, users are advising to quickly open a new tab before the error message appears. To do that, make sure to press New Tab button as fast as you can when Microsoft Edge starts.
If you manage to open a new tab, you can easily close the malicious tab that is giving you the error message.
4. Open one of your favorites
Microsoft Edge will display you the same message every time you open it, but you can fix this error by opening one of your favorites. To do that, follow these steps:
C:Usersyour user nameFavorites
.
If you don’t have any favorites, you can just open any other file in Edge, an image or a PDF for example, and close the problematic tab.
5. Clear Edge cache
- If you manage to do so successfully, the error message shouldn’t appear.
- You might have to try this a couple of times before you manage to do it properly.


6. Create a web shortcut on your desktop



After you’ve created the shortcut, just double-click it and it should open Microsoft Edge in a new window and allow you to close the problematic tab.
7. Create a .html file on your Desktop


8. Perform a Cortana search
A Cortana search can also do the trick: after searching for anything on the web with Cortana, open the search results in Edge.
A new tab should be open with your search results and allow you to close the problematic tab.
9. Use Ctrl + W shortcut
Try using the Ctrl + W shortcut. In order to do this, you’ll have to quickly press Enter to close down the notification and then press Ctrl + W to close the malicious tab.
This can be a bit tricky to perform, so you might have to try it a few times. Some users also suggest pressing the Esc key for about 15-30 seconds before the notification window disappears completely.
We’re not certain if pressing Esc key fixes the issue, but it’s worth trying out.
10. Delete Microsoft Edge folder from AppData

PackagesMicrosoft.MicrosoftEdge_8wekyb3d8bbweACMicrosoftEdgeUserDefaultRecoveryActive
11. Use Command Prompt to close Microsoft Edge


- In our example, the PID was 9436, but we have to mention that you’ll most likely get a different number.
12. Perform winsock reset


13. Edit hosts file
C:WindowsSystem32driversetc
.

- 127.0.0.1 harmfulwebsite.com
- Optional: If the issue is fixed, remove the changes you made to the hosts file.
To complete your solution, you’ll need to memorize the name of the website that hijacks Microsoft Edge. We’ll use harmfulwebsite.com as an example, but you need to make sure to use the proper web address.
As you can see, this isn’t as serious problem as you first thought, and in most cases, you can fix it just by turning off your internet connection and closing the problematic website.
These scams aren’t uncommon and we’ve already covered how to fix system32.exe failure error, so if you need more information feel free to check that article out.
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