Remote Desktop error 0x104 on Windows 10/11 [3 Steps]

To fix Remote Desktop error 0x104, start by checking some firewall settings.
To avoid Remote Desktop error 0x104, it's important that your device use the same network profile.
When getting the 0x104 error for Remote Desktop, running the system file checker might help.
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A number of users have reported seeing the Remote Desktop error 0x104 on Windows 10. In some cases, the connection works only when both of the computers are very close to each other.

This can be an extremely frustrating problem, as many people around the world need to access their work servers remotely and they use this feature to collect or access data from the company they work at.

In some other cases, users that have tried connecting to their remote servers have also observed their Internet connection fails.

Because of all these reasons, in this article, we will explore some of the best methods to follow in order to fix this issue.

How do I fix Remote Desktop error code 0x104?

1. Check if port 3389 is open in your firewall

Click the Cortana search box and type Remote settings.

remote settings - remote desktop error 0x104

Inside the System window, click on Remote Settings.

Select the Remote tab and tick the box next to Allow remote connections to this computer.

Type Control Panel inside your Cortana search box and open it.

Choose System and security, then select Windows Firewall and click on Advanced settings.

Inside the Inbound Rules tab, make sure Remote Assistance (RA Server TCP-In) is enabled.

Remote assistance enabled - Remote dekstop error 0x104

Inside Properties make sure port 3389 is open.

NOTE

Port 3389 needs to be open on both PCs that are using the Remote Desktop. In order to protect your PC from malicious users, be sure to open port 3389 only internally.

2. Check if all computers use the same network profile type

Click on the network icon in your taskbar (near the clock).

Connect to the network of your choosing and click on Properties.

Network properties - Remote desktop error 0x104

From the Settings window, select either Public or Private for all the PCs.

Try to see if this fixes your issue.

3. Run SFC scan in PowerShell (Admin)

Press Win+X and select PowerShell (Admin).

Type the following command and press Enter: /sfc scannow

Sfc scannow - remote desktop error 0x104

Wait for the process to complete and check if the issue persists.

If none of these solutions don’t work, you might end up giving up Windows’ built-in service. A dedicated remote program ensures a more reliable connection to your PC thanks to the specific features it incorporates. Mikogo is a popular and easy-to-use alternative that, besides the remote control, has many useful features, like the hosting of meetings, session scheduler, and session recording.

We would love to know if this guide helped you solve your issue. Please feel free to let us know by using the comment section below.

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Update: 2024-07-25

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